top of page

PRIVACY POLICY

Privacy Notice Update

Introduction
Welcome to the Whisky Cask Club Privacy Notice. Your privacy is of paramount importance to us. This document is designed to give you clear, comprehensive information about how we handle your personal information - including its collection, storage, usage, and sharing. It also details your rights concerning your data and how to reach us or relevant authorities if you have concerns or complaints.

Who We Are

  • Company Name: Whisky Cask Club Pte Ltd

  • Trading As: Whisky Cask Club

  • UEN (Company Registration No): 202215310M

  • Office Address: 206A Telok Ayer St, #02-02, Singapore 068641

  • Registered Address: 1 North Bridge Road, #18-06, High Street Centre, Singapore 179094

Personal Information We Handle
We may collect, use, and are responsible for managing personal information such as:

  • Contact details (name, email, phone number)

  • Payment information (bank, card details)

  • Identity verification (DOB, passport details)

  • Optional gender information

  • Credit and financial check information

  • Usage data for our digital platforms

This information is necessary to offer you our products and/or services. Failure to provide this may affect our ability to serve you.

Collection Methods
Your personal data is collected through direct interactions (in-person, via phone, email, or our website) and from:

  • Public sources (e.g., ACRA, Companies House)

  • Third parties (with your consent or for due diligence)

  • Cookies and tracking technologies

  • Our IT systems (including automated monitoring)

Use of Your Personal Information
We process your data lawfully, based on:

  • Legal compliance

  • Contractual necessities

  • Legitimate business interests

  • Your consent (where applicable)

We use your data for service provision, identity verification, fraud prevention, legal obligations, and for our legitimate business operations like marketing and efficiency improvements.

Sharing Your Personal Information
We share your information with necessary third parties for service delivery (e.g., payment processors, suppliers), business operations (e.g., marketing, IT support), and as legally required. We ensure these parties protect your data adequately.

International Data Transfers
Your data may be transferred outside the Singapore and the European Economic Area under strict conditions to meet service needs, legal requirements, or contractual obligations.

Data Retention
We retain your personal information as long as necessary to fulfill our services, comply with legal obligations, and resolve disputes. It is then securely deleted or anonymized.

Your Rights
You have rights to access, correct, delete, and restrict the use of your data, among others. Contact us to exercise these rights or for more information.

Security Measures
We implement robust security measures to protect your data and handle any data breaches promptly, notifying you and regulators as needed.

Complaints and Contact Information
For any concerns, complaints, or queries about your data, contact us via:

Policy Changes
This notice, last updated on March 7th 2024, may be revised. We will notify you of changes through our website or direct communication. Your understanding and cooperation are greatly appreciated as we commit to safeguarding your privacy.

bottom of page